SHIPPING TERMS

MOST ORDERS SHIP WITHIN A 5-10 BUSINESS DAY PERIOD, AT WHICH TIME YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL. ALL INTERNATIONAL ORDERS ARE PRICED IN US DOLLARS AND SHIPPED VIA “CORREOS DE MÉXICO INTERNATIONAL”. CORREOS DE MÉXICO WORKS IN CONJUNCTION WITH LOCAL POSTAL SERVICES AROUND THE WORLD TO DELIVER PACKAGES TO THEIR FINAL DESTINATION. WHILE MANY PACKAGES MAKE IT TO THEIR FINAL DESTINATION WITHOUT ISSUES, WE ARE NOT RESPONSIBLE ONCE THE PACKAGE LANDS IN THE DESTINATION COUNTRY AS WE DO NOT HAVE ANY JURISDICTION OVER INTERNATIONAL COUNTRIES AND THEIR POSTAL SYSTEMS. SHOULD ANY ISSUES ARISE AFTER THE PACKAGE HAS LANDED IN THE DESTINATION COUNTRY, THE RECIPIENT IS RESPONSIBLE FOR CONTACTING THEIR LOCAL POSTAL SERVICE TO REMEDY THE SITUATION. THE RECIPIENT IS ALSO RESPONSIBLE FOR ALL CUSTOMS FEES, TAXES, AND BROKERAGE CHARGES. WHILE MANY ORDERS MAKE IT THROUGH CUSTOMS WITHOUT ISSUES, THE CUSTOMS AGENCY IN YOUR COUNTRY MAY REQUIRE YOU TO PAY FEES BEFORE RECEIVING YOUR PACKAGE. IT IS THE RECIPIENT'S RESPONSIBILITY TO CHECK WITH THEIR COUNTRY'S CUSTOMS OFFICE TO VERIFY ANY FEES AS WE ARE UNABLE TO PROVIDE THE RECIPIENT WITH THE EXACT AMOUNT OF THE CHARGES. BY COMPLETING YOUR ORDER YOU AGREE TO PAY ALL APPLICABLE FEES. IF YOUR PACKAGE IS SEIZED BY CUSTOMS OFFICIALS FOR ANY REASON WHATSOEVER, WE WILL NOT ISSUE YOU A REFUND UNLESS ALL PRODUCTS ARE RETURNED TO US IN THEIR ORIGINAL CONDITION. IF YOU REFUSE OR RETURN YOUR ORDER NO INTERNATIONAL SHIPPING CHARGES OR FEES PAID TO LOCAL GOVERNMENT WILL BE REFUNDED. IF YOU HAVE ANY QUESTIONS, WE ENCOURAGE YOU TO CONTACT YOUR CUSTOMS OFFICE, AS WE CANNOT ADVISE YOU ABOUT YOUR COUNTRY'S CUSTOMS POLICIES.